FAQ
All you need to know about a better way to manage access and login credentials for all your online services.
Why is Symania's solution better and safer than SMS and verification code MFA?
Unlike SMS verification code that requires you to copy it and then paste it, with Symania’s you are not required to copy, paste or type. SMS verification codes have a fundamental weakness: if someone steals your phone, they can easily read and use the code that gets sent to authenticate as you.
They can also be used in phishing attacks that require the user to type them.
Symania takes a different approach. Even if an attacker gets hold of your phone, they still can't access your accounts because they don't know your personal symbol or the unique sequence you created. Unlike SMS codes that anyone can read off your screen, your Symania credentials exist only in your mind – making them truly personal and secure.
Does Symania have full program support for recovery from disaster?
Yes, we've built comprehensive disaster recovery into our infrastructure. We maintain complete backup and restore capabilities with rapid system recovery across all servers. Our continuous delivery system ensures we can quickly restore system functionality and get you back online fast.
Does Symania have full program support for mirroring?
Absolutely. We maintain redundant systems across geographically separated sites for our entire server array. This ensures your authentication service stays available even if one location experiences issues.
Does Symania have full program support for performance analytics?
Yes, we leverage Azure Monitor solutions including comprehensive insights and detailed logging. This gives us real-time visibility into system performance so we can maintain optimal service levels for your users.
Does Symania have full program support for functional automation and system health monitoring?
Our automated systems work around the clock to monitor system health and functionality across all modules. We've implemented user operations automation that continuously checks system integrity and performance, ensuring consistent reliability.
What is the Symania Authentication System?
Symania is a next-generation passwordless authentication solution that eliminates traditional passwords and biometrics. Instead, users authenticate using a unique symbol and personalized sequence – creating an advanced multi-factor authentication (MFA) experience that's both more secure and easier to use.
How does Symania work?
The authentication process is straightforward:
- Username Entry: Users enter their username (typically their email address)
- Symbol Recognition: Users locate their secret symbol on a randomly colored background and follow their personal sequence by clicking in the correct order
- Verification: Users click 'DONE' and our system securely verifies their identity
It's that simple – no passwords to remember, no biometric scans required.
What makes Symania different from other passwordless solutions?
Symania consolidates multiple security layers into one streamlined process. Unlike solutions that depend on biometrics or specialized hardware, we offer:
- Simplicity: One-step authentication with no additional copying/pasting/typing needed
- Privacy Protection: No biometric data storage means your personal information stays private
- Universal Accessibility: Works for users of all backgrounds, languages, and technical skill levels
- Speed and Security: Faster, more user-friendly login without compromising protection
What are the key use cases for Symania?
Symania adapts to diverse authentication needs:
- Enterprise Authentication: Secure access for employees, suppliers, and partners to internal systems
- Remote Work: Provide secure, simple access to company resources for distributed teams
- E-commerce: Let customers safely access their accounts without password hassles, and verify the user is a person and not a bot
- Financial Transactions: Authenticate credit/debit card payments with reduced fraud risk
- Healthcare: Streamline patient access to sensitive medical records online
- Education: User-friendly yet highly secure verification for students
- Gaming: Gamified and secure authentication that enhances the player experience
- And many more applications across industries
How does Symania ensure security without passwords?
Symania combines multiple security factors to replace traditional passwords:
- Knowledge Factor: Unique symbols and sequences that only you know
- Device Validation: Confirms login requests come from authorized devices
- Behavioral and Contextual Analysis: Our system analyzes login patterns and device locations to detect suspicious activity
This multi-layered approach effectively prevents phishing attacks, brute force attempts, and credential theft.
Can Symania integrate with existing systems?
Absolutely. The integration is seamless. Symania works with leading enterprise platforms including Microsoft 365, Google Workspace, Salesforce, ZOHO, GitHub, and Jira. Our API and SDK make it easy for organizations to enhance security without disrupting existing workflows.
Is Symania suitable for global use?
Absolutely. Symania is cloud-based SaaS platform that is language-agnostic and designed for intuitive use, ensuring accessibility across different regions, industries, and user demographics worldwide.
How can I get started with Symania?
If you’re ready to enhance your organization's security with passwordless authentication, We invite you to contact our team at info@symania.com to learn more about integration options and get started with Symania for your business.
